Privacy Policy

At Chhabra Collections, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name
• Phone number
• Email address
• Billing and shipping address
• Order and payment details
• Information you provide when contacting us
• Device and website usage information, such as IP address and browser information

Payment information is processed securely through our payment service providers and is not stored by us unless required for processing your order.

How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and update you about your orders
• Process payments, returns, exchanges, and refunds
• Provide customer support
• Improve our website, products, and services
• Send promotional messages or offers, where permitted and where you have opted to receive them
• Prevent fraud and protect the security of our website
• Comply with applicable laws and legal requirements

Sharing Your Information

We may share your information only when necessary to provide our services, including with:

• Shopify, which powers our online store
• Payment processing providers
• Shipping and delivery partners
• Technology, website, and customer-support service providers
• Government authorities or legal bodies when required by law

We do not sell your personal information to third parties.

Shopify

Our online store is hosted and powered by Shopify. Shopify may process information about your use of our store in order to provide and improve its services.

For more information, please review Shopify's privacy policy:
https://www.shopify.com/legal/privacy/consumers

Cookies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand how customers use our website, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing them with your personal information.

Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission or electronic storage is completely secure.

How Long We Keep Your Information

We retain your personal information only for as long as necessary to process your orders, provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Chhabra Collections
312 Brand Rath Road, Ali Mohalla
Jalandhar, Punjab 144001, India

Phone: +91 814 648 7070
Email: chhabracollections@yahoo.com